Digital Transformation Strategy Experts

Why Choose Us

Small enough to drive big results

You want a smart digital transformation strategy; results you can measure and a consultancy partner to keep your project on track and help with change management. If you’ve got the budget and the time, by all means use one of the large firms. If budgets are tight and you’re eager to start, begin your transformation with a team that offers deep expertise, flexibly.

With a 150 plus network of experts across business, technology, and customer experience, we start from a strong position. Since we access them on demand, we can put outsize power at your service for less than you probably expect.

A record of success

Each of the experts within the DTC network has a long record of successfully partnering with organisations of all sizes across industries, from start-ups to global corporations. They regularly deliver impactful digital transformation strategies that drive measurable results.

Flexible

We understand that no two businesses are the same or at the same stage of transformation. That’s why we offer our services with flexibility in mind, tailored to meet each organisation’s unique needs. This flexibility enables DTC to address your specific requirements. Whether it’s delivering a full transformation strategy or stepping in to support and deliver key aspects of an ongoing project, we’re here to help.

It’s all for the customer

No business can afford to lose focus on their customers, but their needs can be lost in the fog of technology and fast paced change.

We’ll work hard to truly understand your customer, from their goals and challenges to the things that win them over. What’s more, we keep them in mind as we work with you to deliver your transformation.

Comprehensive Service Offerings

Our holistic approach covers every aspect of digital transformation, from business model innovation to process optimisation, technology integration and change management.

Strong Partnerships

Transformation happens best when all partners are aligned in a spirit of mutual respect. We work to foster an environment that allows positive collaboration.

Technology that adds up

We know which digital tools and solutions will enhance your performance and customer engagement and which are in danger of becoming legacy relics.

Our Founder.

At the heart and the fore of DTC is founder Dennis Tapfuma, a digital transformation expert with deep experience leading complex projects for nearly two decades.

Dennis developed his skills in multiple sectors, including healthcare, financial services, mining, technology and FMCG. As well as expertise and a broad insider view of digital, Dennis’ career path has allowed him to collect a global network of specialists, all of whom have delivered complex digital change at the highest levels.

Dennis has worked on global and regional DX engagements in global markets with organisations like Google, Unilever, GSK, Glencore, and Boehringer Ingelheim, and global agencies such as Publicis Sapient, Wunderman Thompson, and Ogilvy. He has an Executive MBA from Warwick Business School and gained a distinction for his thesis on ‘Why Digital Transformations Fail’.

“I formed DTC to share the deep expertise I gained working on transformations with businesses and agency side. I had learned as much from heroic failures as success and this gave me a powerful perspective. It was clear to me that the cost and rigidity of large consultancy partners was exclusionary for many businesses.

I’m proud of our unique position in the space and our flexible model that brings the right skills, expertise and experience to each stage of the transformation journey.”

Testimonials

“Dennis acted as Programme Manager to support one of the primary initiatives of the Digital Transformation at Boehringer Ingelheim in Japan, our HCP Web Portal. Dennis brought a wealth of knowledge and experience into his role, going above and beyond his expected role. As the Programme Manager, he not only kept our Global and Local vendors in-line to deliver, but also quietly supported various blind-spots that would have disrupted our ability to deliver on key milestones. Dennis’s efforts helped us to create the foundations for the Programme, as well as how projects are managed at BI in Japan.”

Dan Ushino - Head Of Experience Design

“Dennis was a pleasure to have with us at Conran and a real asset. He really knows his stuff from a digital perspective and manages projects and colleagues calmly, efficiently and effectively. I can wholeheartedly recommend him and hope to work with him again in the future.”

Ian Howlett - Head of Digital

“Dennis is an exceptional Program Manager. His breadth of technical knowledge and project experience is only matched by his ability to apply the right approach depending on the situation at hand. He worked closely with both our development agency and internal teams to quickly bring our website project into a manageable trajectory and then continually delivered on it, despite a complicated environment and some very challenging timelines. I cannot recommend Dennis highly enough.”

Matt Scott - Head of Strategy & Operations

“Calm, assured, authoritative and with bags of experience. Dennis managed and grew a team in the time we worked together – whilst always managing to drive delivery forward, often in high pressure situations. I thoroughly enjoyed working with Dennis and immediately trusted his judgement and ability to mentor and direct his team. I’d work again with Dennis in an instant.”

Ken Blake - Head of Delivery

“Dennis is the epitome of calm in the agency world of chaos! He cuts through the noise and quietly works with his team to deliver projects. A great leader and team player, it’s reassuring to know that everything is in safe hands. It’s been really good working with him. I hope our paths cross again sometime in the future.”

Natasha Owen - Account Director

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